Swan-Robes Limited, Alva Industrial Estate, Alva, Scotland, FK12 5DQ. Tel: 01259 762669

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Review Details

Bi-Fold Door System upto 1830mm wide

Bi-Fold Door System upto 1830mm wide

Product Review (submitted on 16 April 2014):

I just got my doors and I agree with the previous customers review. We had bifolding doors in our house and tried to get replacement parts when they broke but the company no longer did them, we were put on to Swanrobes website and I ordered new doors from it. The extra cost of shipping almost stopped me buying them, however, now that I have them, I could not have got anything as good for the total price I paid. The crate they put them in was superb and they arrived without any damage despite my concerns that a courier would not look after them and with them being mirror they would be broken when they arrived. Not the case, they were perfectly packed, fitting took a bit of time to sort out and there are a few fiddly parts, following advise from a phone call to their office I managed to get them installed as recommended and they look fantastic. Be warned mine took 5 weeks to make, I am glad I waited however. silver mirror and chrome surround option.
Pros: look great, great friendly service, quality product, can buy spares online.
Cons: fitting time, making time, some fiddly parts.
Just a thought, maybe an online fitting video would be helpful. (Posted on 16/04/2014)

(SR Admin) Hi Alex, thank you for the review, we appreciate the feedback and are delighted that your goods arrived safe and sound. We are currently upgrading our website and installation videos for each door type are planned to go along side the printed versions.


 

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